Privacy policy

SECTION 1 - INFORMATION WE COLLECT

When you make a purchase from our store, as part of the transaction process, we collect personal details such as your name, address, and email address.

Additionally, when you browse our website, we automatically collect your computer’s IP address, which helps us understand your browser type and operating system.

Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, and updates.

Text Marketing (if applicable): With your permission, we may send you text messages regarding our store, new product releases, and other updates. These updates may include checkout reminders, triggered by webhooks.

 

 

SECTION 2 - CONSENT

How do we obtain your consent?
By providing your personal information to complete a purchase, verify payment, place an order, arrange a delivery, or process a return, we assume you consent to our collection and use of that information for these specific purposes only.

If we request your personal details for other purposes, such as marketing, we will ask you directly for your explicit consent or provide a way for you to opt-out.

How can I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or for us to continue collecting, using, or disclosing your information at any time by emailing us at [your email address].

 

 

SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law or if you violate our terms and conditions.

 

 

SECTION 4 - PAYMENT SECURITY

All payment data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only kept as long as needed to complete the transaction. Once completed, your transaction information is deleted.

All payment gateways follow PCI-DSS standards, which are set by the PCI Security Standards Council, a joint effort by major credit card companies like Visa, Mastercard, American Express, and Discover. These standards help ensure secure handling of payment information.

 

 

SECTION 5 - SECURITY MEASURES

We take reasonable steps and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card details, we encrypt it using secure socket layer technology (SSL) and store it with AES-256 encryption. Although no system of data transmission or electronic storage is 100% secure, we comply with PCI-DSS and implement additional industry-accepted measures to safeguard your data.

 

 

SECTION 6 – COOKIES

Here’s a list of cookies we use, so you can decide whether to opt-out:

  • _session_id: A unique token used to store session information (referrer, landing page, etc.)

  • _store_visit: Persistent for 30 minutes, used by our analytics to track site visits.

  • _store_uniq: Counts visits by individual customers, expires at midnight the next day.

  • cart: Stores cart contents for 2 weeks.

  • _secure_session_id: Unique token for the session.

  • storefront_digest: If the store has a password, this determines whether the visitor has access.

 

 

SECTION 7 - AGE OF CONSENT

By using our site, you confirm that you are of legal age in your state or province of residence or that you have provided consent for any minor dependents to use the site.

 

 

SECTION 8 - CHANGES TO OUR PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Please review it periodically. Any changes will take immediate effect upon being posted on this site. If we make significant changes, we will notify you here so that you remain informed about what data we collect, how we use it, and under what circumstances, if any, it is disclosed.

If our business is acquired or merges with another company, your information may be transferred to the new owners to continue serving you.

 

 

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we have about you, file a complaint, or request further information, please contact our Privacy Compliance Officer at Service@4smarts.com.au